Feel free to request a return within 30 days of receiving your item, as our return policy extends for this duration. Please refer to the following instructions for specific conditions:
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
4973 Winewood Village Dr, Colorado Springs, CO 80917, United States
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
REFUND
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. Our refund policy here.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Socnauphuquoc
If you encounter any issues or have questions about the return process, feel free to contact our customer service team at [email protected].
Thank you for choosing BDSQB, and we appreciate your understanding and cooperation in our return process.